Shipping & Returns
Clear information on delivery timelines, shipping fees, returns, and refunds.
Shipping
- Processing time: 1-2 business days.
- Estimated delivery: 2-5 business days (location dependent).
- Same-day delivery is available in select cities for an extra fee.
- Tracking details are shared via email/SMS once dispatched.
Shipping Fees
- Orders ৳2,000+ qualify for free standard delivery.
- Standard delivery: ৳89 – ৳149 based on location and weight.
- Express delivery: calculated at checkout.
Returns
Request a return within 7 days of delivery if the item is:
- Unused and in original condition, with all accessories.
- Packed in the original manufacturer packaging.
- Accompanied by proof of purchase (order ID/invoice).
Refunds
- Refunds issued to the original payment method.
- Processing time: 5-10 business days after inspection.
- Partial refunds may apply if any item is missing or damaged.
Non-Returnable Items
Opened consumables, software licenses, and items with physical damage not caused during shipping.
