Apple Dream BD

Shipping & Returns

Clear information on delivery timelines, shipping fees, returns, and refunds.

Shipping

  • Processing time: 1-2 business days.
  • Estimated delivery: 2-5 business days (location dependent).
  • Same-day delivery is available in select cities for an extra fee.
  • Tracking details are shared via email/SMS once dispatched.

Shipping Fees

  • Orders ৳2,000+ qualify for free standard delivery.
  • Standard delivery: ৳89 – ৳149 based on location and weight.
  • Express delivery: calculated at checkout.

Returns

Request a return within 7 days of delivery if the item is:

  • Unused and in original condition, with all accessories.
  • Packed in the original manufacturer packaging.
  • Accompanied by proof of purchase (order ID/invoice).

Refunds

  • Refunds issued to the original payment method.
  • Processing time: 5-10 business days after inspection.
  • Partial refunds may apply if any item is missing or damaged.

Non-Returnable Items

Opened consumables, software licenses, and items with physical damage not caused during shipping.